Policies

Advance Reservations

Advance reservations are recommended, especially if you have your heart set on a certain room. A major credit card or debit card, or prepayment by check or cash is required to guarantee your reservation.

Check In Time

Guest check-in is between 4:00 PM and 9:00 PM. Please request in advance should you want to check-in early (before 4PM) and we will do our best to accommodate you. We do have a late check-in procedure if a late arrival (after 9PM) is expected.

Check Out Time

Guest check-out is at 12:00 PM.

Cancellations

We require two (2) days notice to cancel a weeknight (Su-Th) reservation, seven (7) days notice to cancel a weekend (Fri or Sat) reservation. For reservations of 3 or more rooms the notice to cancel is seven (7) days for a weeknight or fourteen (14) days for a weekend. The cancellation fee is the full amount of your reserved stay. There is no cancellation fee for reservations cancelled in a timely manner, or if we are able to re-rent the room. All cancellations shall be made via phone (916-444-8085) to assure receipt in a timely manner and are not valid until they are confirmed by the Innkeeper via email or a valid Cancellation Nr.

Credit Cards

We run an authorization on your credit card 5 days before arrival to verify funds, however, we charge when you check-in or if cancellation fees apply.

Debit Cards

We run an authorization on your debit card 5 days before arrival to verify funds, however, we capture funds when you check-in or if cancellation fees apply. This authorization may show up as a pending charge on your bank account.

Smoking

Smoking is not permitted anywhere in the inn. Smoking is limited to outside areas, including the garden, verandas or the private decks of the Mozart and Vivaldi rooms. Smokers shall be considerate to non-smokers when commingling in these smoking areas.

Pets

Sorry, we do not allow pets at Amber House. Service animals are permitted as required by law. A cleaning surcharge may be applied towards your stay. Please provide advanced notice if a service animal will accompany you during your stay.